Dentsply (Australia) Pty Ltd is
committed to supporting the 'National Privacy Principles for the
Fair Handling of Personal Information' which set clear standards
for the collection, access, storage and use of personal information
which we obtain as part of our business operations.
Our respect for our customers'
right to privacy of their personal information is paramount. We
have policies and procedures to ensure that all personal
information, no matter how or where it is obtained, is handled
sensitively, securely, and in accordance with the National Privacy
Principles.
This Privacy Policy sets
out:
- matters of which you should be
aware regarding information we may collect about you
- our policies on the management
of personal information, and
- generally, what sort of
information we hold, for what purposes, and how we collect, hold,
use and disclose that information
So that we can provide services
to you, we may ask for personal details such as your name, address,
telephone number or e-mail address. Some examples of where we may
need these details are delivery of goods or competitions. Privacy
law requires us to collect personal information about you only from
you if it is reasonable and practical to do so.
Dentsply takes measures to
ensure your personal information is protected from unauthorised
access, loss, misuse, disclosure or alteration. We also take
measures to destroy or permanently de-identify personal information
when it is no longer required. The types of measures we take vary
with the type of information, and how it is collected and
stored.
Generally, you have no
obligation to provide any information requested by us. If you
choose to withhold requested information however, we may not be
able to provide you with the goods and services that depend on the
collection of that information, particularly if the collection of
that information is required by law.
The personal information that we
ask for is generally used to provide goods or services to you. For
example, for a credit card transaction we need your card number,
and for a competition we need your contact details so we can
contact you if you win.
We may also use your personal
information in other ways to provide you with superior service.
This may include using your personal information to advise you of
new products and services. You have the right to tell us that you
do not want us to send information to you other than for the main
purpose for which we have collected your personal
details.
Where possible, we try to ensure
that our disclosure of information to other organisations (for
example service technicians, finance companies, freight companies
and others with whom we have commercial arrangements) is in a way
which does not personally identify individuals.
We will provide you with access
to any of your personal information we hold (except in the limited
circumstances recognised by privacy law).
If you require access to your
personal information, please contact us on 1300 55 29 29. Of
course, before we provide you with access to your personal
information we will require some proof of identity.
If you need to update your
information (eg. if you change your address), please contact us so
we can make the change.
More information about Privacy
law and the National Privacy Principles is available from the
Federal Privacy Commissioner at http://www.privacy.gov.au.